Kyowa Kirin Cares is a program with dedicated specialists and case managers who can connect patients and caregivers to the support they need. From help with navigating financial options to ongoing and personalized support throughout your journey with POTELIGEO, we are here every step of the way.


Your dedicated specialist or case manager can help you with ongoing support

Questions about POTELIGEO

Questions about the infusion process

External resources with more information, if needed

Staying on top of your infusion schedule

Information provided by a dedicated specialist or case manager is for informational purposes only and does not constitute medical advice. It is not intended to replace a discussion between you and your healthcare provider. All decisions regarding your care must be made by your healthcare provider.

Call 833-KK-CARES (833-552-2737)(833-552-2737), Monday through Friday, 8 AM to 8 PM ET, to speak with a Kyowa Kirin Cares specialist.


Get help with access and reimbursement

  • Receive assistance navigating access and reimbursement options for POTELIGEO
  • POTELIGEO can be made available for patients with or without insurance

Commercial insurance
If you have commercial insurance, you may be eligible to receive copay assistance. Review the terms and conditions to learn if you qualifya,b

Government insurance
If you have government or military insurance, a dedicated specialist or case manager will be able to walk you through all available financial optionsc

No insurance
If you do not have insurance, you may be eligible for a patient assistance program. Review the terms and conditions to learn if you qualifyd

  • aPatients must be US residents with an active primary commercial plan; patients with federal or state government insurance such as Medicare, Medicaid, and Tricare are not eligible for copay assistance. Other terms and conditions may apply.
  • bCommercially insured patients do not need to participate in Kyowa Kirin Cares to be eligible for copay assistance.
  • cSelect government- and military-insured patients who are experiencing financial and/or medical hardship may be eligible to receive assistance through a patient assistance program. Kyowa Kirin recognizes that exceptions need to be made based on a patient’s individual circumstances. If a patient does not meet the coverage criteria and there are special circumstances of financial and/or medical hardship that apply to their situation, they can request that an exception be made for them.
  • dPatients must be US residents with no active medical or pharmacy benefit insurance and an annual gross income ≤400% of the federal poverty level, confirmed by electronic income verification response or documented proof of income.

Call or see your healthcare provider right away if you develop any symptoms of the following problems or if these symptoms get worse:

  • Skin problems: Signs and symptoms of skin reactions may include skin pain, itching, skin blistering or peeling, rash, painful sores or ulcers in your mouth, nose, throat or genital area.
  • Infusion reactions: Signs and symptoms of infusion reactions may include chills or shaking, redness on your face (flushing), itching or rash, shortness of breath, coughing or wheezing, dizziness, feeling like passing out, tiredness, fever.
  • Infections: Signs and symptoms of infection may include fever, sweats or chills, nausea, flu-like symptoms, sore throat or difficulty swallowing, shortness of breath, diarrhea or stomach pain, cough.
  • Autoimmune problems: Some people receiving POTELIGEO may develop autoimmune problems, and some people who already have an autoimmune disease may get worse during treatment with POTELIGEO.
  • Complications of stem cell transplant: Patients who receive a stem cell transplant using donor stem cells (allogeneic) after treatment with POTELIGEO may experience complications that can be severe and lead to death. Your healthcare provider will monitor you for signs of complications if you have an allogeneic stem cell transplant.

What are the most common side effects of POTELIGEO?

The most common side effects of POTELIGEO include rash, tiredness, diarrhea, muscle and bone pain, and upper respiratory tract infection.

Before starting POTELIGEO treatment, tell your doctor about all your medical conditions, including whether you:

  • have had a severe skin reaction after receiving POTELIGEO
  • have had an infusion reaction during or after receiving POTELIGEO
  • have or have had liver problems including hepatitis B (HBV) infection
  • have a history of autoimmune problems
  • have undergone or plan to have a stem cell transplant, using cells from a donor
  • have lung or breathing problems
  • are pregnant or plan to become pregnant
    - It is not known if POTELIGEO will harm your unborn baby
  • are breastfeeding or plan to breastfeed
    - Talk to your healthcare provider about the best way to feed your baby during treatment with POTELIGEO

Tell your doctor about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements.

You are encouraged to report suspected adverse reactions to Kyowa Kirin, Inc. at 1-844-768-3544 or FDA at 1-800-FDA-1088 or www.fda.gov/medwatch.

Please see full Prescribing Information as well as Patient Information.